Was in need of a service on a Thursday, for a ride on Sunday. On Saturday they were able to come by my office and look over the bike with an elite service in time for my Sunday ride. Two other (well known) bike shops in the area could only say 'within two weeks' or several days later in the following week - neither was good enough as I wanted the bike looked over before the Sunday.
Nice guy, did a thorough job, very happy with the result and the attention to detail was very good. Highly recommended, in fact I might just give them a ring about my second bike that need some TLC as well... :-)